Privacy Policy

Welcome to Vayu Prana. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.vayuprana.in or engage with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website.

1. Who We Are

Vayu Prana Hyperbaric & Nirogalaya is Eastern India’s first Hyperbaric Oxygen Therapy (HBOT) centre, offering advanced oxygen therapy and integrated wellness services.

Registered Address:

Vayu Prana Hyperbaric: 4B Gopal Banerjee Street, Kolkata – 700025

Vayu Prana Nirogalaya: 4C Gopal Banerjee Street, Kolkata – 700025

(Beside Harish Park, Harish Mukherjee Road)

Website: www.vayuprana.in

Email: support@vayuprana.in

Phone: +91 98305 82864 / +91 87716 14663

2. Information We Collect

We collect information that you voluntarily provide to us when you:

Fill in our consultation or appointment booking forms on the website
Contact us via phone, email, or social media
Subscribe to our newsletter or blog updates
Interact with us in person at our clinic

The types of personal information we may collect include:

Full name
Mobile number and/or email address
City / location
Selected service of interest
Preferred appointment time slot
Optional message or health-related information you choose to share

We also automatically collect certain technical data when you visit our website, including:

IP address and browser type
Pages visited and time spent on the website
Referring URL and device information
Cookie data (see Section 7 below)

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your consultation or appointment requests
To contact you regarding your inquiry or booking
To provide personalised HBOT and wellness treatment recommendations
To send you relevant health and wellness information (only with your consent)
To improve our website content, services, and user experience
To comply with applicable legal and regulatory obligations
To monitor website performance via analytics tools (Google Analytics / Google Tag Manager)

We will never use your personal information for purposes other than those described above without your explicit consent.

4. Health & Medical Information

As a healthcare and wellness facility, some of the information you share with us may relate to your health. We treat all health-related information with the highest level of confidentiality and in compliance with applicable Indian healthcare data protection standards.

Health information shared via our consultation forms or during in-person sessions is used solely to assess your suitability for treatment and to develop your personalised therapy protocol. This information is never sold, rented, or shared with third parties for commercial purposes.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to any third parties. We may share your information in the following limited circumstances:

With trusted service providers who assist us in operating our website or conducting our business (e.g. web hosting, email services), under strict confidentiality agreements
With healthcare professionals involved in your treatment, only where medically necessary and with your knowledge
With government authorities or law enforcement, if required by law or court order
With analytics platforms such as Google Analytics, in anonymised and aggregated form

All third parties with whom we share data are obligated to keep your information secure and to use it only for the purposes specified.

6. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Consultation and appointment records are retained for a reasonable period to support your ongoing treatment and follow-up care. You may request deletion of your data at any time (see Section 9).

7. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. These include:

Essential cookies: Required for basic website functionality
Analytics cookies: Used via Google Analytics and Google Tag Manager to understand how visitors use our site
Preference cookies: To remember your settings and preferences

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to external websites, including our social media profiles on Facebook, Instagram, LinkedIn, and YouTube. This Privacy Policy applies only to www.vayuprana.in. We are not responsible for the privacy practices of any third-party websites and encourage you to review their respective privacy policies before providing any personal information.

9. Your Rights

You have the following rights regarding your personal information:

Right to access: You may request a copy of the personal data we hold about you
Right to correction: You may request correction of inaccurate or incomplete data
Right to deletion: You may request that we delete your personal data, subject to any legal retention obligations
Right to withdraw consent: You may withdraw consent for marketing communications at any time
Right to lodge a complaint: You have the right to raise a concern with the relevant data protection authority

To exercise any of these rights, please contact us at support@vayuprana.in or call us at +91 98305 82864.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Access to personal information is restricted to authorised staff only. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Children’s Privacy

We provide therapy services to minors (including children with autism and other conditions) under the supervision and consent of their parents or legal guardians. Any personal data relating to a minor is collected with the explicit consent of their parent or guardian. We do not knowingly collect personal data from individuals under the age of 18 without parental consent.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Vayu Prana Hyperbaric & Nirogalaya

4B & 4C Gopal Banerjee Street, Kolkata – 700025

Phone: +91 98305 82864 | +91 87716 14663